SD
Sandisiwe D
1 reviews | Active since Oct 2025
08 Mar 2026, 09:14
I did not recieve my spins
I thought supersport bet was the best betting site because of its promo and I always try by all means not to miss their promotions. Went out of my betting budget and deposited 2000 rands because I wanted the free spins but still, I havd'nf received them
Helpful (0)
Replies (9)0
Replies (9)
Supersportbet's replyOfficial
08 Mar 2026, 09:49Dear Sandisiwe,
Thank you for your feedback. We’re sorry for the confusion and understand your disappointment.
Please note that the promotion in question was a Deposit Match bonus and not a Free Spins offer.
We can also confirm that your account was awarded accordingly.
This promotion can only be opted into once and is unlocked on the first qualifying deposit.
It does not apply each time a deposit is made.
If you would like further clarification on how the promotion works, please email us at *** and our team will gladly assist.
Kind regards,
SuperSportBet Team
Thank you for your feedback. We’re sorry for the confusion and understand your disappointment.
Please note that the promotion in question was a Deposit Match bonus and not a Free Spins offer.
We can also confirm that your account was awarded accordingly.
This promotion can only be opted into once and is unlocked on the first qualifying deposit.
It does not apply each time a deposit is made.
If you would like further clarification on how the promotion works, please email us at *** and our team will gladly assist.
Kind regards,
SuperSportBet Team
Supersportbet's reply08 Mar 2026, 09:49
Official
Dear Sandisiwe,
Thank you for your feedback. We’re sorry for the confusion and understand your disappointment.
Please note that the promotion in question was a Deposit Match bonus and not a Free Spins offer.
We can also confirm that your account was awarded accordingly.
This promotion can only be opted into once and is unlocked on the first qualifying deposit.
It does not apply each time a deposit is made.
If you would like further clarification on how the promotion works, please email us at *** and our team will gladly assist.
Kind regards,
SuperSportBet Team
Thank you for your feedback. We’re sorry for the confusion and understand your disappointment.
Please note that the promotion in question was a Deposit Match bonus and not a Free Spins offer.
We can also confirm that your account was awarded accordingly.
This promotion can only be opted into once and is unlocked on the first qualifying deposit.
It does not apply each time a deposit is made.
If you would like further clarification on how the promotion works, please email us at *** and our team will gladly assist.
Kind regards,
SuperSportBet Team
SD
Sandisiwe D's updateReviewer Update
08 Mar 2026, 10:05I don't understand because I recieved thiis message from youf marketing team, "SuperSportBet: Get 100 Spins on Gates of Olympus SS! Dep R2000+ by 08/03! Bet Responsibly. T&Cs https://ot.gt/Nc891ofi Opt out: http://oot.gg/aAyJ27Pu" Werd does it say deposit match here? I received the deposit match bonus and I used my winnings so that I may be able to claim those 100 spins. I emailed you a screenshot of your promo message, that you're not willing to honor.
SD
Sandisiwe D's update08 Mar 2026, 10:05
Reviewer Update
I don't understand because I recieved thiis message from youf marketing team, "SuperSportBet: Get 100 Spins on Gates of Olympus SS! Dep R2000+ by 08/03! Bet Responsibly. T&Cs https://ot.gt/Nc891ofi Opt out: http://oot.gg/aAyJ27Pu" Werd does it say deposit match here? I received the deposit match bonus and I used my winnings so that I may be able to claim those 100 spins. I emailed you a screenshot of your promo message, that you're not willing to honor.
SD
Sandisiwe D's updateReviewer Update
08 Mar 2026, 11:05I hope you're rectifying this you can't play with my feelings like this then mize me without a full explanation. I'm willing to take this up to NGB, I deserve answers
SD
Sandisiwe D's update08 Mar 2026, 11:05
Reviewer Update
I hope you're rectifying this you can't play with my feelings like this then mize me without a full explanation. I'm willing to take this up to NGB, I deserve answers
Supersportbet's replyOfficial
08 Mar 2026, 11:19Dear Sandisiwe,
Thank you for your follow-up and for sharing the screenshot of the message you received.
We understand the confusion caused and apologise for the inconvenience.
Your concern has been escalated to our Marketing team to review the promotion and the communication you received.
Once the matter has been reviewed and rectified where necessary, you will receive detailed feedback via email.
We appreciate your patience while we look into this for you.
Kind regards,
SuperSportBet Team
Thank you for your follow-up and for sharing the screenshot of the message you received.
We understand the confusion caused and apologise for the inconvenience.
Your concern has been escalated to our Marketing team to review the promotion and the communication you received.
Once the matter has been reviewed and rectified where necessary, you will receive detailed feedback via email.
We appreciate your patience while we look into this for you.
Kind regards,
SuperSportBet Team
Supersportbet's reply08 Mar 2026, 11:19
Official
Dear Sandisiwe,
Thank you for your follow-up and for sharing the screenshot of the message you received.
We understand the confusion caused and apologise for the inconvenience.
Your concern has been escalated to our Marketing team to review the promotion and the communication you received.
Once the matter has been reviewed and rectified where necessary, you will receive detailed feedback via email.
We appreciate your patience while we look into this for you.
Kind regards,
SuperSportBet Team
Thank you for your follow-up and for sharing the screenshot of the message you received.
We understand the confusion caused and apologise for the inconvenience.
Your concern has been escalated to our Marketing team to review the promotion and the communication you received.
Once the matter has been reviewed and rectified where necessary, you will receive detailed feedback via email.
We appreciate your patience while we look into this for you.
Kind regards,
SuperSportBet Team
SD
Sandisiwe D's updateReviewer Update
08 Mar 2026, 11:24Now that'
SD
Sandisiwe D's update08 Mar 2026, 11:24
Reviewer Update
Now that'
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Sandisiwe D's updateReviewer Update
08 Mar 2026, 11:25Now that's promising thank you
SD
Sandisiwe D's update08 Mar 2026, 11:25
Reviewer Update
Now that's promising thank you
Supersportbet's replyOfficial
08 Mar 2026, 12:03Dear Sandisiwe,
You’re welcome, and thank you for your understanding.
We’re glad we could assist.
Please rest assured that we will also continue to follow up with our Marketing team on the progress of your case.
Kind regards,
SuperSportBet Team
You’re welcome, and thank you for your understanding.
We’re glad we could assist.
Please rest assured that we will also continue to follow up with our Marketing team on the progress of your case.
Kind regards,
SuperSportBet Team
Supersportbet's reply08 Mar 2026, 12:03
Official
Dear Sandisiwe,
You’re welcome, and thank you for your understanding.
We’re glad we could assist.
Please rest assured that we will also continue to follow up with our Marketing team on the progress of your case.
Kind regards,
SuperSportBet Team
You’re welcome, and thank you for your understanding.
We’re glad we could assist.
Please rest assured that we will also continue to follow up with our Marketing team on the progress of your case.
Kind regards,
SuperSportBet Team
SD
Sandisiwe D's updateReviewer Update
09 Mar 2026, 11:19Hi, it's been over 24 hours already since I've lodged this complaint and I have not recieve any communication from your team.
SD
Sandisiwe D's update09 Mar 2026, 11:19
Reviewer Update
Hi, it's been over 24 hours already since I've lodged this complaint and I have not recieve any communication from your team.
Supersportbet's replyOfficial
09 Mar 2026, 12:03Dear Sandisiwe,
Thank you for your follow-up.
We’re pleased to inform you that your request has now been actioned by our Marketing team and the bonus spins have been awarded to your account.
Kindly log in to your account to confirm on your end.
Thank you for your patience and understanding while we worked to resolve this.
We’re glad we could clear this up for you.
Kind regards,
SuperSportBet Team
Thank you for your follow-up.
We’re pleased to inform you that your request has now been actioned by our Marketing team and the bonus spins have been awarded to your account.
Kindly log in to your account to confirm on your end.
Thank you for your patience and understanding while we worked to resolve this.
We’re glad we could clear this up for you.
Kind regards,
SuperSportBet Team
Supersportbet's reply09 Mar 2026, 12:03
Official
Dear Sandisiwe,
Thank you for your follow-up.
We’re pleased to inform you that your request has now been actioned by our Marketing team and the bonus spins have been awarded to your account.
Kindly log in to your account to confirm on your end.
Thank you for your patience and understanding while we worked to resolve this.
We’re glad we could clear this up for you.
Kind regards,
SuperSportBet Team
Thank you for your follow-up.
We’re pleased to inform you that your request has now been actioned by our Marketing team and the bonus spins have been awarded to your account.
Kindly log in to your account to confirm on your end.
Thank you for your patience and understanding while we worked to resolve this.
We’re glad we could clear this up for you.
Kind regards,
SuperSportBet Team