NB
Nandumuni B
1 reviews | Active since Nov 2022
01 Nov 2025, 21:00
Hot hot fruit slot is glitchy and it drains my account
Guys your hot hot fruit slot is glitchy, it's been quite a while and it's been hitting my pockets, now I deposited my last R50 and it went down the drain without a fight, no big win no features. This is not fair, it really hurts so bad. You can check my account.
Please get it fixed before I close this account, I joined SSB because I like it, so please stop pushing is away.
Helpful (0)
Replies (4)0
Replies (4)
Supersportbet's replyOfficial
01 Nov 2025, 21:12Hi Nandumuni,
Thank you for your feedback. We’re sorry to hear about your recent experience on Hot Hot Fruit and understand how discouraging it can feel, especially when results don’t go your way.
Please note that all our slot games, including Hot Hot Fruit, are supp**** by licensed and certified providers and operate using independently audited Random Number Generators (RNGs).
This ensures that all outcomes are fair, random, and not influenced by previous gameplay or account history.
We’d be happy to review your recent sessions to ensure everything ran as expected.
Please reach out to us at ***, and our team will gladly assist and provide clarity on your gameplay history.
We appreciate your support and hope to restore your confidence in the experience.
Kind regards,
SuperSportBet Team
Thank you for your feedback. We’re sorry to hear about your recent experience on Hot Hot Fruit and understand how discouraging it can feel, especially when results don’t go your way.
Please note that all our slot games, including Hot Hot Fruit, are supp**** by licensed and certified providers and operate using independently audited Random Number Generators (RNGs).
This ensures that all outcomes are fair, random, and not influenced by previous gameplay or account history.
We’d be happy to review your recent sessions to ensure everything ran as expected.
Please reach out to us at ***, and our team will gladly assist and provide clarity on your gameplay history.
We appreciate your support and hope to restore your confidence in the experience.
Kind regards,
SuperSportBet Team
Supersportbet's reply01 Nov 2025, 21:12
Official
Hi Nandumuni,
Thank you for your feedback. We’re sorry to hear about your recent experience on Hot Hot Fruit and understand how discouraging it can feel, especially when results don’t go your way.
Please note that all our slot games, including Hot Hot Fruit, are supp**** by licensed and certified providers and operate using independently audited Random Number Generators (RNGs).
This ensures that all outcomes are fair, random, and not influenced by previous gameplay or account history.
We’d be happy to review your recent sessions to ensure everything ran as expected.
Please reach out to us at ***, and our team will gladly assist and provide clarity on your gameplay history.
We appreciate your support and hope to restore your confidence in the experience.
Kind regards,
SuperSportBet Team
Thank you for your feedback. We’re sorry to hear about your recent experience on Hot Hot Fruit and understand how discouraging it can feel, especially when results don’t go your way.
Please note that all our slot games, including Hot Hot Fruit, are supp**** by licensed and certified providers and operate using independently audited Random Number Generators (RNGs).
This ensures that all outcomes are fair, random, and not influenced by previous gameplay or account history.
We’d be happy to review your recent sessions to ensure everything ran as expected.
Please reach out to us at ***, and our team will gladly assist and provide clarity on your gameplay history.
We appreciate your support and hope to restore your confidence in the experience.
Kind regards,
SuperSportBet Team
NB
Nandumuni B's updateReviewer Update
02 Nov 2025, 02:00Yes please have a look at the above mentioned slot and rectify the issue because it keeps crashing with the error message " failed communication with the wallet" and at the same time it's my account.
Thanks
Thanks
NB
Nandumuni B's update02 Nov 2025, 02:00
Reviewer Update
Yes please have a look at the above mentioned slot and rectify the issue because it keeps crashing with the error message " failed communication with the wallet" and at the same time it's my account.
Thanks
Thanks
NB
Nandumuni B's updateReviewer Update
02 Nov 2025, 02:01Meant at the same time it's draining my account*
NB
Nandumuni B's update02 Nov 2025, 02:01
Reviewer Update
Meant at the same time it's draining my account*
Supersportbet's replyOfficial
02 Nov 2025, 14:25Hi Nandumuni,
Thank you for the additional details.
The error you're seeing typically occurs when there’s a network interruption during a game session.
In such cases, the game may appear unresponsive, but the session continues in the background. Once your connection is restored, the game resumes or completes automatically, and any winnings are credited to your account.
Please rest assured that no gameplay is lost. You can view the outcome under Game History.
If you’d like us to take a closer look at a specific session, feel free to email *** with the date and time.
Our team will be happy to investigate further and provide detailed feedback.
We appreciate your patience and are here to assist.
Kind regards,
SuperSportBet Team
Thank you for the additional details.
The error you're seeing typically occurs when there’s a network interruption during a game session.
In such cases, the game may appear unresponsive, but the session continues in the background. Once your connection is restored, the game resumes or completes automatically, and any winnings are credited to your account.
Please rest assured that no gameplay is lost. You can view the outcome under Game History.
If you’d like us to take a closer look at a specific session, feel free to email *** with the date and time.
Our team will be happy to investigate further and provide detailed feedback.
We appreciate your patience and are here to assist.
Kind regards,
SuperSportBet Team
Supersportbet's reply02 Nov 2025, 14:25
Official
Hi Nandumuni,
Thank you for the additional details.
The error you're seeing typically occurs when there’s a network interruption during a game session.
In such cases, the game may appear unresponsive, but the session continues in the background. Once your connection is restored, the game resumes or completes automatically, and any winnings are credited to your account.
Please rest assured that no gameplay is lost. You can view the outcome under Game History.
If you’d like us to take a closer look at a specific session, feel free to email *** with the date and time.
Our team will be happy to investigate further and provide detailed feedback.
We appreciate your patience and are here to assist.
Kind regards,
SuperSportBet Team
Thank you for the additional details.
The error you're seeing typically occurs when there’s a network interruption during a game session.
In such cases, the game may appear unresponsive, but the session continues in the background. Once your connection is restored, the game resumes or completes automatically, and any winnings are credited to your account.
Please rest assured that no gameplay is lost. You can view the outcome under Game History.
If you’d like us to take a closer look at a specific session, feel free to email *** with the date and time.
Our team will be happy to investigate further and provide detailed feedback.
We appreciate your patience and are here to assist.
Kind regards,
SuperSportBet Team