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Zandile N
1 reviews | Active since Mar 2025
03 Mar 2025, 14:53
FICA
The worst platform ever!!! My account was suddenly blocked for FICA with no notice and no one in the team can help. I was told it would be solved within 72 hours by their support team then I was told 15 days but no one seems to be able to help. Don’t use this platform. The history on hello Peter shows they don’t want people to withdraw. I have a 8000 balance and they have blocked my account with no explanation. Their team tell you different things and that you must just wait. I need my funds out of this **** of a platform
Helpful (0)
Replies (4)0
Replies (4)
Supersportbet's replyOfficial
04 Mar 2025, 08:33Hi Zandile,
Thank you for bringing this to our attention. This is not the level of service we aim to provide at SuperSportBet, and we sincerely apologize for the frustration caused. Your concern has been escalated, and we are actively working to resolve it as quickly as possible. Our team will reach out to you with feedback as soon as this is resolved.
Regards,
SuperSportBet Team
Thank you for bringing this to our attention. This is not the level of service we aim to provide at SuperSportBet, and we sincerely apologize for the frustration caused. Your concern has been escalated, and we are actively working to resolve it as quickly as possible. Our team will reach out to you with feedback as soon as this is resolved.
Regards,
SuperSportBet Team
Supersportbet's reply04 Mar 2025, 08:33
Official
Hi Zandile,
Thank you for bringing this to our attention. This is not the level of service we aim to provide at SuperSportBet, and we sincerely apologize for the frustration caused. Your concern has been escalated, and we are actively working to resolve it as quickly as possible. Our team will reach out to you with feedback as soon as this is resolved.
Regards,
SuperSportBet Team
Thank you for bringing this to our attention. This is not the level of service we aim to provide at SuperSportBet, and we sincerely apologize for the frustration caused. Your concern has been escalated, and we are actively working to resolve it as quickly as possible. Our team will reach out to you with feedback as soon as this is resolved.
Regards,
SuperSportBet Team
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Zandile N's updateReviewer Update
04 Mar 2025, 11:15Same thing I’ve been told by your agents for over a week now!!! We will give you feedback but nothing. Someone went as far as to tell me this is the standard waiting time for KYC. Why was this not stated when I made the deposit and the necessary documents requested then. I’ve been highly inconvenienced and I’m still getting the same BS that it’s been escalated and I will get feedback soon!!! When is soon? Was it not soon when I deposited 9000 into that account?
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Zandile N's update04 Mar 2025, 11:15
Reviewer Update
Same thing I’ve been told by your agents for over a week now!!! We will give you feedback but nothing. Someone went as far as to tell me this is the standard waiting time for KYC. Why was this not stated when I made the deposit and the necessary documents requested then. I’ve been highly inconvenienced and I’m still getting the same BS that it’s been escalated and I will get feedback soon!!! When is soon? Was it not soon when I deposited 9000 into that account?
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Zandile N's updateReviewer Update
05 Mar 2025, 11:36Another day and no one has reached out to me!! Stupid chatbots and pathetic customer service. You guys literally come on Hello Peter acting like you’re looking into these matters for show. The worst platform ever!! All these people complaining about the pathetic service can’t be wrong.
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Zandile N's update05 Mar 2025, 11:36
Reviewer Update
Another day and no one has reached out to me!! Stupid chatbots and pathetic customer service. You guys literally come on Hello Peter acting like you’re looking into these matters for show. The worst platform ever!! All these people complaining about the pathetic service can’t be wrong.
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Zandile N's updateReviewer Update
28 Apr 2025, 15:51Its been more than 6 weeks and still no answer. Your agents also don't have answers just say they will escalate. This is the worst platform. I am now forced to go to the board
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Zandile N's update28 Apr 2025, 15:51
Reviewer Update
Its been more than 6 weeks and still no answer. Your agents also don't have answers just say they will escalate. This is the worst platform. I am now forced to go to the board