1 reviews | Active since Oct 2025
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Supersportbet why can't you just give me my money instead of coming with excuses every time and then you ignore my emails I've sent my bank statement showing that I haven't received that R90 since from and whats surprising 18/08/2025 Casey said it was paid on 20/08/2025 but there's no such thing in my bank statement even on transaction history there's nothing but still you insisting the withdrawal was paid while it was not I've been contacting the bank they even confirmed there's nothing on their side even that proof of payment doesn't mean anything cos I've my bank statement from July to November and Supersportbet withdrawals reflect same why that R90 was paid on 20/08/2025 but it is not reflecting on my bank statement even on transaction history 🤦♂️I even made three withdrawals on 03December I got them same time but why didn't I receive that R90 like other withdrawals I've that has been reflecting Sametime after withdrawal but that R90 hasn't reflected even now and this so called department team keeps on telling me to contact the bank I've been doing so even on the branch they told Me the merchant should escalate the payment as there's nothing on their side
Thank you for your feedback. We understand how frustrating this situation has been and sincerely apologies for the inconvenience it has caused.
Our records confirm that the withdrawal of R90, requested on 18 August 2025, was successfully processed and paid out via OZOW EFT on 20 August 2025.
Proof of payment and the corresponding reference details were shared with you previously by our support team.
As the funds were released successfully from our side, any further tracing or escalation needs to be handled by the receiving bank using the provided reference.
While we appreciate that you have already contacted your bank, we are unfortunately unable to reverse or reprocess a transaction that has been confirmed as completed.
If you would like us to resend the proof of payment or reference details for your records, please contact ***
, and our team will assist.
We appreciate your patience and assure you that this matter has been thoroughly reviewed from our side.
Kind regards,
SuperSportBet Team
Thank you for your feedback. We understand how frustrating this situation has been and sincerely apologies for the inconvenience it has caused.
Our records confirm that the withdrawal of R90, requested on 18 August 2025, was successfully processed and paid out via OZOW EFT on 20 August 2025.
Proof of payment and the corresponding reference details were shared with you previously by our support team.
As the funds were released successfully from our side, any further tracing or escalation needs to be handled by the receiving bank using the provided reference.
While we appreciate that you have already contacted your bank, we are unfortunately unable to reverse or reprocess a transaction that has been confirmed as completed.
If you would like us to resend the proof of payment or reference details for your records, please contact ***
, and our team will assist.
We appreciate your patience and assure you that this matter has been thoroughly reviewed from our side.
Kind regards,
SuperSportBet Team
