UA
Unknown A

1 reviews | Active since May 2025

18 May 2025, 00:15

Empty promises

I received an email from Supersportbet promising that if I placed a R500 bet, I’d get R500 credited immediately after. I followed the instructions exactly, but once I placed the bet, nothing was credited.

I reached out to customer support, and instead of helping, I got vague responses and conflicting answers. One agent told me I didn’t qualify (without saying why), while another said the R500 would be credited within 24 hours. It's been longer than that—still nothing.

Feels like a bait-and-switch. If you're going to run a promotion, honor it. And if there's fine print, be upfront about it. As it stands, I wouldn’t recommend Supersportbet based on this experience.

0
Replies (2)
Supersportbet
Supersportbet's reply18 May 2025, 19:26
Official
Good day,

Thank you for bringing this to our attention. This is not the level of service we strive for at SuperSportBet, and we sincerely apologize for the frustration caused.

Please send an email to ***. Our team will look into this and get back to you with feedback as soon as possible.

Regards,
SuperSportBet Team
UA
Unknown A's update29 May 2025, 11:13
Reviewer Update
I did and in return I was given a mere R50 in bets ... yah neh