SS
SIND S

1 reviews | Active since Aug 2025

21 Aug 2025, 13:12

*********, DISHONEST AND *************

I strongly caution anyone against using Supersport Bet. After going though their FICA verification process, i deposited funds and started betting. The moment i requested a withdrawal, my account was suddenly & permanently closed with my balance confiscated. When i asked for clarification, all I got were Generic copy and paste emails quotiong broad T's and C's like "bonus abuse" and "syndicate betting", without providing a single piece of evidence. Their so called investigation is nothing more than a convenient excuse to keep customer funds. Their staff are evasive and unprofessional: - No one provides surnames, employee ID's, or proper accountability - Managers change names in between - Calls get cut-off mid conversation, and when i tried callinmg back from the same number it was suddendly blocked ( Mind you, Using a different number worked immediately -- which shows deliberate avoidance) - They refuse to escalate issues, claiming they are just "middlemen" To make matters worse, their latest email declares that this is their "final decision" and states they will not engage further, effectively denying customers the right to dispute resolution. This is outrageous and highly suspicious for a company licensed to operate in South Africa. i have since escalated my Complain to the Gauteng Gambling board, The national Consumer Commision and the POPIa regulator and i will continue to expose SUPERSPORT BETS to social media networks. WARNING!!!! If you deposit with Supersport bet, don't expect honesty, transperency, or even the basic right to withdraw your own money. Once you win, they will find an excuse in their T's & C's to lock your account and keep your funds.

This company does not operate with integrity, and i urge regulators to take serious action.

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Replies (2)
SS
SIND S's update25 Aug 2025, 09:57
Reviewer Update
SupersportBet Blocks Communication After Withholding Funds
After going through FICA and depositing funds, I placed bets and requested a withdrawal — only to have my account permanently closed and my balance confiscated. I was given vague excuses like “bonus abuse” and “syndicate betting,” with no proof or explanation.
Since then:
  • My calls are blocked (but go through when using another number).
  • Emails bounce back or are ignored.
  • Support refuses to escalate, provide full names, or take accountability.
  • I was told the matter is “final” with no further discussion allowed.
This is not just poor service — it’s evasive, suspicious, and potentially ********. I’ve since reported SupersportBet to:
  • Gauteng Gambling Board
  • National Consumer Commission
  • POPIA Regulator
SupersportBet, you are now being held publicly accountable. Your continued silence will only escalate this further. Warning to others: Once you win, they may shut your account, seize your funds, and block communication. This is not a trustworthy operator.
Supersportbet
Supersportbet's reply27 Aug 2025, 11:46
Official
Hi Sindi,

Thank you for your feedback.

At SuperSportBet, we are committed to fair play and operate under the strict regulations of the relevant gambling authorities, including full compliance with the Financial Intelligence Centre (FIC) requirements.

Following a thorough investigation, your account was permanently closed in line with our Terms and Conditions. 

For further details, please refer to the communication sent by our team on 13 August 2025 (***).

We understand this may not be the outcome you were hoping for, but please note that the matter has been carefully reviewed and is now considered closed.

Regards,
SuperSportBet Team