JM
Johan M
1 reviews | Active since Dec 2024
05 Mar 2025, 09:28
Disgusting
I am trying to reach their so called help support to withdraw funds. I am trying to fica documents, but yes, now I lost money because of their incompatance.
I just want to withdraw my money and never go on this platform again!
Helpful (0)
Replies (5)0
Replies (5)
Supersportbet's replyOfficial
05 Mar 2025, 10:27 Dear Johan,
Thank you for your feedback. We understand how important it is to withdraw your winnings and are committed to resolving this matter promptly.
Please note that KYC (Know Your Customer) / FICA verification is an industry-standard requirement.
We kindly request that you upload your valid Proof of Address and a copy of your ID at your earliest convenience. Our team will then assist you with the verification process to ensure a smooth resolution.
We truly appreciate your cooperation as we work to address this. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,
SuperSportBet Team
Thank you for your feedback. We understand how important it is to withdraw your winnings and are committed to resolving this matter promptly.
Please note that KYC (Know Your Customer) / FICA verification is an industry-standard requirement.
We kindly request that you upload your valid Proof of Address and a copy of your ID at your earliest convenience. Our team will then assist you with the verification process to ensure a smooth resolution.
We truly appreciate your cooperation as we work to address this. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,
SuperSportBet Team
Supersportbet's reply05 Mar 2025, 10:27
Official
Dear Johan,
Thank you for your feedback. We understand how important it is to withdraw your winnings and are committed to resolving this matter promptly.
Please note that KYC (Know Your Customer) / FICA verification is an industry-standard requirement.
We kindly request that you upload your valid Proof of Address and a copy of your ID at your earliest convenience. Our team will then assist you with the verification process to ensure a smooth resolution.
We truly appreciate your cooperation as we work to address this. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,
SuperSportBet Team
Thank you for your feedback. We understand how important it is to withdraw your winnings and are committed to resolving this matter promptly.
Please note that KYC (Know Your Customer) / FICA verification is an industry-standard requirement.
We kindly request that you upload your valid Proof of Address and a copy of your ID at your earliest convenience. Our team will then assist you with the verification process to ensure a smooth resolution.
We truly appreciate your cooperation as we work to address this. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,
SuperSportBet Team
JM
Johan M's updateReviewer Update
05 Mar 2025, 11:19Where? I send emails, till now, nobody has respond.
JM
Johan M's update05 Mar 2025, 11:19
Reviewer Update
Where? I send emails, till now, nobody has respond.
Supersportbet's replyOfficial
05 Mar 2025, 11:36Dear Johan,
Thank you for getting back to us. We can confirm that we have received your email and that the matter has been forwarded to our FICA team. Our team will reach out to you with feedback as soon as this is resolved.
Should you require any further assistance in the future, please don’t hesitate to reach out. We’re always here to help.
Regards,
SuperSportBet Team
Thank you for getting back to us. We can confirm that we have received your email and that the matter has been forwarded to our FICA team. Our team will reach out to you with feedback as soon as this is resolved.
Should you require any further assistance in the future, please don’t hesitate to reach out. We’re always here to help.
Regards,
SuperSportBet Team
Supersportbet's reply05 Mar 2025, 11:36
Official
Dear Johan,
Thank you for getting back to us. We can confirm that we have received your email and that the matter has been forwarded to our FICA team. Our team will reach out to you with feedback as soon as this is resolved.
Should you require any further assistance in the future, please don’t hesitate to reach out. We’re always here to help.
Regards,
SuperSportBet Team
Thank you for getting back to us. We can confirm that we have received your email and that the matter has been forwarded to our FICA team. Our team will reach out to you with feedback as soon as this is resolved.
Should you require any further assistance in the future, please don’t hesitate to reach out. We’re always here to help.
Regards,
SuperSportBet Team
JM
Johan M's updateReviewer Update
05 Mar 2025, 12:52Now I am waiting for the verification process. Unbelievable!
JM
Johan M's update05 Mar 2025, 12:52
Reviewer Update
Now I am waiting for the verification process. Unbelievable!
Supersportbet's replyOfficial
05 Mar 2025, 17:45Hi Johan,
Your request has been processed, and our support team has provided feedback via email. Please check your inbox for further details.
We appreciate your cooperation.
If you need any further assistance, please don’t hesitate to reach out—we’re here to help.
Best regards,
SuperSportBet Team
Your request has been processed, and our support team has provided feedback via email. Please check your inbox for further details.
We appreciate your cooperation.
If you need any further assistance, please don’t hesitate to reach out—we’re here to help.
Best regards,
SuperSportBet Team
Supersportbet's reply05 Mar 2025, 17:45
Official
Hi Johan,
Your request has been processed, and our support team has provided feedback via email. Please check your inbox for further details.
We appreciate your cooperation.
If you need any further assistance, please don’t hesitate to reach out—we’re here to help.
Best regards,
SuperSportBet Team
Your request has been processed, and our support team has provided feedback via email. Please check your inbox for further details.
We appreciate your cooperation.
If you need any further assistance, please don’t hesitate to reach out—we’re here to help.
Best regards,
SuperSportBet Team