SH
Shameem H

1 reviews | Active since Mar 2009

14 Jun 2025, 21:44

Disappointing Experience with SuperSportBet: Unfair Bet Rejection and Poor Support

I recently had a disappointing experience with SuperSportBet while playing roulette, starting with a balance of R125. I placed a bet of R75, but as the wheel began to spin, the system rejected the bet and deducted the amount, leaving me with R64, despite believing I would have won that round. The bet history inaccurately shows no loss in the last minute, raising concerns about the platform's tracking reliability. To make matters worse, they did not refund my bet, and the support team was unhelpful, unable to properly interpret the bet history or provide assistance, which further eroded my trust in the service. Based on this incident, I would caution others about potential issues with bet processing and customer support on SuperSportBet, urging the platform to address these concerns to restore confidence.

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Replies (1)
Supersportbet
Supersportbet's reply15 Jun 2025, 15:36
Official
 Hi Shameem,

Thank you for bringing this to our attention. This is not the level of service we strive for at SuperSportBet, and we sincerely apologize for your experience on our platform.

Please send an email to *** with all your account details. 

Our team will look into this and get back to you with feedback as soon as possible.

Regards,
SuperSportBet Team