TM
Trevor M

1 reviews | Active since Jun 2019

12 Jun 2025, 10:48

Contact details change

Good day i changed my phone number,so I tried to change it on the betting site I have been told by one of your consultants that there is nothing you can do??please advise on this?

0
Replies (8)
Supersportbet
Supersportbet's reply12 Jun 2025, 14:00
Official
Hi Trevor,

Thank you for bringing this to our attention. This is not the level of service we strive for at SuperSportBet, and we sincerely apologize for your experience on our platform.

Please send an email to *** with all your account details. 

Our team will look into this and get back to you with feedback as soon as possible.

Regards,
SuperSportBet Team
TM
Trevor M's update12 Jun 2025, 21:00
Reviewer Update
I have sent an email to fica@supersportbet please assist as soon as possible..we cannot be suffering like this just to update contact details..
Supersportbet
Supersportbet's reply12 Jun 2025, 22:35
Official
Hi Trevor,

Thank you for your feedback.

Our team is currently reviewing your concern and will be in touch with feedback as soon as possible. Please keep an eye on your inbox for updates.

Regards,
SuperSportBet Team
TM
Trevor M's update13 Jun 2025, 09:10
Reviewer Update
Hi I'm still waiting? How can a change of a phone number be this hard? No email received??
Supersportbet
Supersportbet's reply13 Jun 2025, 17:49
Official
 Hi Trevor,

Thank you for your feedback. 

Please forward your account details and the requested document to ***.

 Regards,
SuperSportBet Team 
TM
Trevor M's update14 Jun 2025, 10:13
Reviewer Update
Good day

I have sent my documents as requested please help with change of number..I sent to the email as requested and the new number is also stated on the email..
TM
Trevor M's update14 Jun 2025, 14:55
Reviewer Update
Hi..please advise documents were sent in the morning?
Supersportbet
Supersportbet's reply14 Jun 2025, 15:43
Official
Hi Trevor,

Thank you for getting back to us, and please accept our apologies for any inconvenience caused. 
We would like to confirm that we have received your documents. They have been forwarded to the relevant team, who will begin processing your request immediately. Kindly allow some time for the necessary review and feedback to be provided. 

 Regards,
SuperSportBet Team