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Glacia G

1 reviews | Active since Mar 2025

25 Mar 2025, 15:26

Account under review : Soon after enquiring with chat agent, my account was closed

I recently Opened an Account with supersportbet and I deposited some funds and made some winnings.

I tried making a withdrawal but i got an error saying "Withdrawal Disabled". Tried contacting Customer service Chat and the Lady I spoke to was rude.

Soon after the chat my account was closed. im worried about my deposits and winnings, will I ever get access to my account. Im so Disappointed with you guys.

Also sent an email and there was no help

0
Replies (4)
GG
Glacia G's update25 Mar 2025, 16:05
Reviewer Update
I further made a follow up after my account was closed. another chat agent told me that they close all accounts that are under review (which I don't believe).

Im defeated I lost my hard earned money that I deposited.
Supersportbet
Supersportbet's reply25 Mar 2025, 16:41
Official
Dear Glacia,

Thank you for reaching out. 
Our team has thoroughly reviewed your request and provided feedback via email.
Please check your inbox for further details.
We appreciate your cooperation. If you need any further assistance, please don’t hesitate to contact us—we’re here to help.

Best regards,
 SuperSportBet Team
GG
Glacia G's update25 Mar 2025, 16:51
Reviewer Update
I did not get any response.. which email did you reply to
Supersportbet
Supersportbet's reply28 Mar 2025, 08:15
Official
Dear Glacia,

Thank you for reaching out. 
 
We have sent an email to the email address linked to your SuperSportBet account. If you have not received the email or are no longer using that email address then please provide your current email address by contacting us at ***. 

Best regards,
SuperSportBet Team.