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ZN
Zandile N

1 reviews | Active since Mar 2025

28 Apr 2025, 16:36

Account suspended

So after numerous calls and 6 weeks of waiting there is still no response as to why my account was suspended and I can't withdraw. All you get is this has been escalated everytime you call!!! Give me my money back.

0
Replies (3)
Supersportbet
Supersportbet's reply28 Apr 2025, 20:24
Official
Good day Zandile,

Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the inconvenience, the delays you’ve experienced, and the frustration caused. This is certainly not the level of service we aim to provide. 
Kindly note that account suspensions are subject to thorough internal reviews to ensure compliance with regulatory and security requirements. We understand how important timely communication is, and we regret the extended waiting period you have faced. Please send an email  with your account details to ***. Our team will look into this and get back to you with feedback as soon as possible.

Regards,
SuperSportBet Team 
ZN
Zandile N's update29 Apr 2025, 08:27
Reviewer Update
There is no email address here. Youbgus are just a ****
Supersportbet
Supersportbet's reply29 Apr 2025, 11:15
Official
Dear Zandile,

Thank you for reaching out. Your request has been processed, and our support team has provided feedback via email. Please check your inbox for further details.

We appreciate your cooperation. If you need any further assistance, please don’t hesitate to reach out—we’re here to help.

Best regards,
SuperSportBet Team