AM
Andrew M
1 reviews | Active since Mar 2026
09 Mar 2026, 10:23
Account closed after my deposits was welcomed and no cancellation letter sent
Since Friday 6 March i was waiting for 2withdrawals to be finalised and the previous 3 withdrawals which is also higher than the last two got paid to me immediately then it got cancelled and without a single notification my account is closed and I don't have any cancellation letter or reasons why I am being cancelled after my deposits and game play was welcomed and benefited and my winnings from my own play is withheld and I don't get proof of allegations against me being in breach of doing something wrong and the Manager Casey lies to send me a email and cancellation letter but doesn't even explain the terms and conditions as stated on the site correctly and mentions random complete opposite reasons which either suits her or she doesn't know anything
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Replies (7)0
Replies (7)AM
Andrew M's updateReviewer Update
09 Mar 2026, 11:49No feedback from Casey or the complaints department yet my account was closed within 2mins by Casey after telling me to wait for 72hours
AM
Andrew M's update09 Mar 2026, 11:49
Reviewer Update
No feedback from Casey or the complaints department yet my account was closed within 2mins by Casey after telling me to wait for 72hours
Supersportbet's replyOfficial
09 Mar 2026, 12:09Dear Andrew,
Thank you for your feedback. We’re sorry to hear about your experience and understand your concern.
We apologise that you did not receive the communication regarding your account status at the time.
This is not the level of communication we aim to provide to our customers.
We have forwarded your concern to the relevant team to ensure that the appropriate communication is sent to you so that you can follow up directly.
We appreciate you bringing this to our attention and regret the frustration this situation has caused.
Kind regards,
SuperSportBet Team
Thank you for your feedback. We’re sorry to hear about your experience and understand your concern.
We apologise that you did not receive the communication regarding your account status at the time.
This is not the level of communication we aim to provide to our customers.
We have forwarded your concern to the relevant team to ensure that the appropriate communication is sent to you so that you can follow up directly.
We appreciate you bringing this to our attention and regret the frustration this situation has caused.
Kind regards,
SuperSportBet Team
Supersportbet's reply09 Mar 2026, 12:09
Official
Dear Andrew,
Thank you for your feedback. We’re sorry to hear about your experience and understand your concern.
We apologise that you did not receive the communication regarding your account status at the time.
This is not the level of communication we aim to provide to our customers.
We have forwarded your concern to the relevant team to ensure that the appropriate communication is sent to you so that you can follow up directly.
We appreciate you bringing this to our attention and regret the frustration this situation has caused.
Kind regards,
SuperSportBet Team
Thank you for your feedback. We’re sorry to hear about your experience and understand your concern.
We apologise that you did not receive the communication regarding your account status at the time.
This is not the level of communication we aim to provide to our customers.
We have forwarded your concern to the relevant team to ensure that the appropriate communication is sent to you so that you can follow up directly.
We appreciate you bringing this to our attention and regret the frustration this situation has caused.
Kind regards,
SuperSportBet Team
AM
Andrew M's updateReviewer Update
09 Mar 2026, 12:17Please can you get a manager to contact me urgently to confirm that the necessary information is sent to me zo i may submit a dispute to the gambling board right away
AM
Andrew M's update09 Mar 2026, 12:17
Reviewer Update
Please can you get a manager to contact me urgently to confirm that the necessary information is sent to me zo i may submit a dispute to the gambling board right away
Supersportbet's replyOfficial
09 Mar 2026, 13:21Dear Andrew,
Thank you for your follow-up.
We can confirm that an email containing the full details regarding the review outcome and your account has been sent to your registered email address.
Kindly check your inbox for the communication.
Should you require any further clarification, you may reply directly to that email and the relevant team will assist you.
Kind regards,
SuperSportBet Team
Thank you for your follow-up.
We can confirm that an email containing the full details regarding the review outcome and your account has been sent to your registered email address.
Kindly check your inbox for the communication.
Should you require any further clarification, you may reply directly to that email and the relevant team will assist you.
Kind regards,
SuperSportBet Team
Supersportbet's reply09 Mar 2026, 13:21
Official
Dear Andrew,
Thank you for your follow-up.
We can confirm that an email containing the full details regarding the review outcome and your account has been sent to your registered email address.
Kindly check your inbox for the communication.
Should you require any further clarification, you may reply directly to that email and the relevant team will assist you.
Kind regards,
SuperSportBet Team
Thank you for your follow-up.
We can confirm that an email containing the full details regarding the review outcome and your account has been sent to your registered email address.
Kindly check your inbox for the communication.
Should you require any further clarification, you may reply directly to that email and the relevant team will assist you.
Kind regards,
SuperSportBet Team
AM
Andrew M's updateReviewer Update
09 Mar 2026, 15:34Good day,
Yes I recieved a response and it's really pathetic and incomplete and it's not proving 1 single strong argument which points out that I abused and manipulated my options for gaining a positive advantage of winning 109% because of identical game play and same sports bets and winnings which will prove that I am guilty of manipulating my chances of winning
They won't be able to prove these facts because it doesn't exist and it can't be compared to someone else account
Yes I recieved a response and it's really pathetic and incomplete and it's not proving 1 single strong argument which points out that I abused and manipulated my options for gaining a positive advantage of winning 109% because of identical game play and same sports bets and winnings which will prove that I am guilty of manipulating my chances of winning
They won't be able to prove these facts because it doesn't exist and it can't be compared to someone else account
AM
Andrew M's update09 Mar 2026, 15:34
Reviewer Update
Good day,
Yes I recieved a response and it's really pathetic and incomplete and it's not proving 1 single strong argument which points out that I abused and manipulated my options for gaining a positive advantage of winning 109% because of identical game play and same sports bets and winnings which will prove that I am guilty of manipulating my chances of winning
They won't be able to prove these facts because it doesn't exist and it can't be compared to someone else account
Yes I recieved a response and it's really pathetic and incomplete and it's not proving 1 single strong argument which points out that I abused and manipulated my options for gaining a positive advantage of winning 109% because of identical game play and same sports bets and winnings which will prove that I am guilty of manipulating my chances of winning
They won't be able to prove these facts because it doesn't exist and it can't be compared to someone else account
Supersportbet's replyOfficial
09 Mar 2026, 15:42Dear Andrew,
Thank you for your response. We understand that you are frustrated with the outcome.
As advised, the relevant team has already sent you a detailed response via email regarding the review and your account.
Should you wish to discuss or dispute the contents of that communication, please respond directly to the email you received so the team handling your case can assist you further.
Thank you for your understanding.
Kind regards,
SuperSportBet Team
Thank you for your response. We understand that you are frustrated with the outcome.
As advised, the relevant team has already sent you a detailed response via email regarding the review and your account.
Should you wish to discuss or dispute the contents of that communication, please respond directly to the email you received so the team handling your case can assist you further.
Thank you for your understanding.
Kind regards,
SuperSportBet Team
Supersportbet's reply09 Mar 2026, 15:42
Official
Dear Andrew,
Thank you for your response. We understand that you are frustrated with the outcome.
As advised, the relevant team has already sent you a detailed response via email regarding the review and your account.
Should you wish to discuss or dispute the contents of that communication, please respond directly to the email you received so the team handling your case can assist you further.
Thank you for your understanding.
Kind regards,
SuperSportBet Team
Thank you for your response. We understand that you are frustrated with the outcome.
As advised, the relevant team has already sent you a detailed response via email regarding the review and your account.
Should you wish to discuss or dispute the contents of that communication, please respond directly to the email you received so the team handling your case can assist you further.
Thank you for your understanding.
Kind regards,
SuperSportBet Team
AM
Andrew M's updateReviewer Update
09 Mar 2026, 16:09Good day, please be informed that they have not provided any detailed analysis of my account activity being compared with other accounts to illustrate a identical comparison of manipulating the odds of me gaining winnings because of such kind of abuse. Please advise the weak team to just provide 1 example from 1 other account since they found many linked accounts so it shouldn't be difficult to prove what abuse and manipulating is taking place
AM
Andrew M's update09 Mar 2026, 16:09
Reviewer Update
Good day, please be informed that they have not provided any detailed analysis of my account activity being compared with other accounts to illustrate a identical comparison of manipulating the odds of me gaining winnings because of such kind of abuse. Please advise the weak team to just provide 1 example from 1 other account since they found many linked accounts so it shouldn't be difficult to prove what abuse and manipulating is taking place