JC
Jan C
1 reviews | Active since May 2018
08 Feb 2022, 11:13
Poor service
Just to follow up on my previous review. Yesterday on 7 Feb. They came back to put my shadenet back after it took them a week to add a drop on the one side. After they put it back i realised that they put the drop on the wrong side as the net is not square. So the also installed it the wrong way. I contacted them and send pictures. Now i'm waiting for their feedback because it look very bad and the cable torn the net because they had to stretch it to fit. I am speechless. What a mess. This is going on for three weeks now.
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Replies (1)JC
Jan C's updateReviewer Update
10 Feb 2022, 12:20Good day
I was contacted by the owner of Superior Shades& Canvas and we resolved the problem. They made up a new shadenet and fitted it today. This time the quality was of a high standard. Now i can recommend them to anybody. Thanks to Riaan for sorting out the problem and for the discount to make up for it.
I was contacted by the owner of Superior Shades& Canvas and we resolved the problem. They made up a new shadenet and fitted it today. This time the quality was of a high standard. Now i can recommend them to anybody. Thanks to Riaan for sorting out the problem and for the discount to make up for it.
JC
Jan C's update10 Feb 2022, 12:20
Reviewer Update
Good day
I was contacted by the owner of Superior Shades& Canvas and we resolved the problem. They made up a new shadenet and fitted it today. This time the quality was of a high standard. Now i can recommend them to anybody. Thanks to Riaan for sorting out the problem and for the discount to make up for it.
I was contacted by the owner of Superior Shades& Canvas and we resolved the problem. They made up a new shadenet and fitted it today. This time the quality was of a high standard. Now i can recommend them to anybody. Thanks to Riaan for sorting out the problem and for the discount to make up for it.