Poor customer service from Manager and Employee at Superga Menlyn.

I am extremely disgusted by the service that my friends and I received from Superga Menlyn’s manager and pregnant employee. My friend purchased a pair of Superga’s that has now broken TWICE. Your manager firstly, is extremely disrespectful, and your pregnant employee with freckles all over her face, is ten times worse as she gives me a horrible look and when I start getting angry because of THEIR poor customer service, I am then threatened to get arrested? And secondly, your pregnant employee has the audacity to tell my friend “if the shoe is giving you problems, just get another shoe”. If she wanted a different shoe, she would’ve purchased a different shoe, but it’s not my friends fault that your product breaks every time she puts the shoes on! But when your product has been giving us problems, and when we try to address it and ask for our money back, we get given this disgusting attitude. You will NEVER see us back in that shop again! It was our first time, and definitely our last! I will pass this message on to family and friends about this poor customer service. Absolutely pathetic.