Epic after sales service

<p>On 19/12/2016 I sent a mail to Superga regarding a pair of shoes I bought less than a year ago. The shoes where falling apart and I literally sent them the mail to advise them to look into their production process (as I am a QC manager myself), I was not expecting anything from them. Well, maybe a mail that said they found the problem and where fixing it. To my surprise, Michael Joseph mailed me back the very next day saying that they stand by their product and will be sending me a free pair of shoes. I sent him my details and two days later I had a brand new pair of Supergas. I will continue to buy Superga, not only because they are epically comfortable but also because of how the company does business. </p>