Day light ******* by Superga Store in Canal Walk

<p>On the 27th of October i visited a superga concept store in canal walk and found my old time favourite design of sneakers in stock, i bought them instantly cause i know how comfortable they have been in the previous years, to my suprise when i wore them the left foot( of which i fiitted in store only the right) was smaller than the right and my toes were uncomfortable, being somebody who has worn this shoe in the past i thought it will get better but instantly my toes were getting discomfort that lead to swelling, I returned the shoe on the 6th of November. first and formost i found another customer who had the same problem with the size that is smaller than the original writting so i felt comfortable that it was not at all in my mind that this shoe had a factory fault, the manager assisting me got furious when i took out the box of shoes out of my bag as she was still refunding the previous customer, she gave me a dirty look right there and there. I explained to her that i was not there for a refund, showed her a picture of the very same product i wore two years back in jhb at the very same size and she agreed to change the item, still she could not give an explaination as to why the shoe was not fitting properly. As i was about to fit another one she comes back from the back where she dissappeared and told me that her area manager Kim Graeme said i should not be exchanged any shoe or given any money as I'm taking chances , wow that was a real blow of prejudice right in my face in Cape Town, Not wanting to cause a scene i told the lady i will not accept the shoe hence i did not ask for my money back but value for my R750, I walked out and left the shoe behind ,so SUPERGA CANAL WALK sells factory faults at concept retail prices and *****s from consumers ,I want my money back and i will not ever advise anyone to buy from that store ,Now i understand why it is the mostly quiet store in Canal walk...******* and rejects</p>