JB
Joanna B

1 reviews | Active since Mar 2022

01 Mar 2022, 08:16

Suzuki Boksburg - Worst After Sale Service

Fooled by the good & friendly service when purchasing the vehicle, we have the worst after sale service. It started off with a struggle with documentation - we were constantly chasing up on the papers for the vehicle ,and when we did recieive, late, the documents were incorrect (still in dealers name)..again we waited.. The vehicle we bought has some mechanical end electrical issues, we informed the dealership of these as its their responsibility to fix as per consumer protection act. Dave, the salesman, confirmed they would fix these. The vehicle was taken in for over 2 weeks - and returned with exactly the same issue, stating that there were no parts to do the repairs. We have been waiting since last year for the parts and repairs. We are nowhere closer to getting the issues attended to as our messages, calls, emails fall on deaf/careless ears.

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