1 reviews | Active since Jan 2017
Poor quality of repairs and service.
<p> </p> <p> </p> <p> </p> <p>I have experienced a problem with the aircon on my vehicle, that is leaking water onto the driver side floor and matt is completely soaked in water. It was extremely hot on way to KZN and I had driven with the aircon on all the way.</p> <p> A few days later, I noticed the water on the floor and was concerned that maybe there was a pipe leak, or that there could have been something mechanically wrong. </p> <p>Due to this, I refrained from using the aircon and suffered the severe heat throughout my stay. I then returned to Johannesburg on the evening of 27 December and the morning of the 28 January, I went straight through the Nissan Alberton to inform them of this problem.</p> <p>I was told by staff that there is an ongoing current problem regarding the fault with the aircons on some bakkies, that Nissan is already aware of, as this a warranty issue.</p> <p>Firstly, I was not informed by Nissan of this being a possible problem on these vehicles, therefore, this is breach of promise concerning my consumer rights as a consumer.</p> <p>I am also concerned that because of this water, I will experience rust on the floor board and that the floor matt could be damaged as well.</p> <p>Vehicle was booked in for the 03/01/2017. I was told that it will be a 2/3 days repair. I told them to do proffesional work and gave them extra time to repair. I was told to collect vehicle on Saturday morning 0y7/01/2017. To my uttermost disgust, I found my vehicle with a broken windshield, damaged carpets and dash as well. Nissan SA has been informed from the start, yet I still cannot tell what they are doing about this matter. Nissan and this this Dealership "SUCK" and be careful of Nissan products.</p>
