DL
Dewald L

1 reviews | Active since Dec 2020

18 Aug 2023, 09:47

Jeep East Rand - Broken Down Ford Kuga 2.0 TDCI - Gearbox and Transfer Case

FORD KUGA 2.0 TDC Powershift - 160 000km's - Transfer Case and Gearbox breaking. - Jeep East Rand I'm absolutely disgusted on how a matter is being dealt with. I bought a vehicle 10 months ago from the dealership and wasn't happy with it from the 4th day we owned it as I noticed and oil leak on the gearbox as well as the AC wasn't working.

The vehicle was bought 10months ago but it has only been in my possession for 6 of the 10months as its been from workshop to workshop trying to rectify the gearbox oil leak. The car broke down completely on 08th August 2023. Since then I've been without a vehicle and no means of assisting with my mobility arose from the dealership. I obviously bought a vehicle that had numerous issues that is seemingly "un-repairable".

Yes the dealership gave me loan vehicles when it was in from workshop to workshop but when the car broke down completely I was told that the line needs to be drawn in the sand as their 6 month liability period has lapsed. In this case the Car was NEVER Fixed and I wasn't ever happy since day 4 of owning the vehicle.

In future I will remember to take a vehicle back to a dealership, hand in the keys and cancel the deal within the 6 month liability period.

The first quote received to fix the gearbox and Transfer case that broke came to R 241 000-00!!! The car is insured for only R 203 000-00. I'm still awaiting answers and the way forward from the DP from this dealership.

I've been patiently waiting for feedback without a vehicle for a week and a half - hence the post. Hopefully hearing from the dealership soon.

Regards.

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