Unpleasant Staff & Office staff

I am very disappointed in the passive aggression received by your staff today. I spend at the cape town store on a bi weekly basis (sometimes in bulk) because I love the assortment. I have had many positive interactions with an enthusiastic gentlemen helper, but It is so disappointing that there are times when certain staff ruin the experience and greet you with negative demeanor.

Today, the teller looked like she couldn't be bothered to assist me based on her facial expression when I approached her to pay for my goods. Having said this I am used to this already in your store and these days I just shrug it off.

However what really had me shook was when I queried a product with a blonde lady in the office and also offered customer feedback based on my experience with said product, I found her to be unhelpful (didn't suggest a like-minded product, which they did have) and passive aggressive (chose to chant "ok" to everything I said with a dull look on her face). To the blonde lady: Do you honestly think that your customers do not see when you are being passive aggressive!

A helpful and friendly response would have been so easy.