Customer service...the pits..

I feel like rating this service from Suoer Finance Kuilsriver a nil star rating. After my bridging loan was approved, the card that I received from this company (with a previous loan) together with a 4digit pin did not work when withdrawing from an atm. The result said "This card is no longer valid". The expiry date on card says "08/26". I drove back (at my expense) to Super Finance who told me that another loan company had canceled my card and I have to go to this company and tell them to issue me with a card or pay for a new card. Otherwise I must pay R50 for a new card, which I will not do as I did not lose the card, neither has it expired. I drove back to this company(at my expense) who informed me that they have no access to cards from another company so they could not possibly have canceled any card. I then drove back to Super Finance (at my expense) and there the person I dealt with, shouted at me in the presence of other clients. She did not understand that I am their client and they need to resolve the matter, neither does she have concession that I drove 3times at my expense to resolve the matter which I did not create. Nor did she understand that she is not to raise her voice, telling me she has not hit the time to call this company who she blamed to have canceled the card, she said I believed the other company and not them which was a blatant assumption and she kept on saying this. Apart from this, she said there is no phone for her to call this company and that I just have to wait for 24hrs for the money to clear to get it through ewallet and she can't help me as she was busy. My views are as follows: It is a 3day old urgent matter, I urgently need the money, more urgent now as I needed it on day one, hence the need for the loan. Also that I did not create this problem, but it is expected of me who is their client to resolve it?? I am also a pensioner and really do no deserve or want this kind if treatment from a kid who knows no client service ethics, willing to put up an argument and speaking to me at top volume. This child should be made redundant as clearly she is not good for the business, has no peoples skills, no respect nor any decency. Clients are being treated like dirt especially if the client is not their race. Clearly these "consultants" are not trained at all, treating people at face value, and they certainly do not consider senior citizens, and they are of NO INTENTION TO RESOLVE A MATTER WITH THE VIEW TO HAVING A HAPPY CLIENT as they show no interest. I urgently need the owner of this company to contact me in this regard as, here I am 3days later still without the money. Thank you