AVOID

I ordered an unpainted Yamaha R1 Kit on 02/04/2019 only to be told (after already waiting a month) that the supplier didn't ship the kit when they should have hence i had to wait another month. After the extra wait time i got told that the kit has finally arrived and that they are waiting for the ship to dock on the 3rd of June. After following up the ship only docked on the 14th of June. We waited obviously for customs to clear the shipment only to get a message on the 26th of June that they want to offer us a painted kit instead cause they felt bad for us waiting so long. We declined as we wanted to custom spray the unpainted kit and not have a pre-painted kit and we know our kit was soon to arrive. Today the 5th of July my husband receives the long awaited kit only to find out that its a painted kit and not the kit we asked for? The level of communication that is relayed to myself or my husband is shocking and eventually the Durban branch started to avoid our phone calls and messages. This is absolutely shocking from a point of customer relations and communications. My advice would be to NEVER pre-order anything as capability of relaying feedback about you shipment is not there at all. We ordered other goodies that were in-stock and I never struggled. It got delivered in the next 2 days or so. This has been an agonising and gruelling experience. You would have gotten no stars in my opinion but I had to, to make sure that I can post this.