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Sharon C

1 reviews | Active since Mar 2015

16 Dec 2016, 13:07

Unqualified Staff!! Damaged my car before a Holiday!!!

<p>I would never recommend anyone use Supa Quick Constantia Kloof. They have unqualified staff and do not take responsibility for their mess!! I took my vehicle to them in July of this year to fit Munroe Shocks, this ended up being such an issue as my car was making strange noises after, took car back and they sorted this . I've been using this branch for years with no problem so ended up back on 13th December just to check that all was ok for a long road. They said all was fine, although they would just balance and align tyres. Just from this I have had to part with my car for 3 days with no courtesy lift etc. non the less they have messed up so much that the Manager ended up blaming the shocks until i've told them they fitted it and then the next excuse was that I recently fitted brakes which I didn't this was done months ago. So then the Manager just had to opt for the dealership who serviced my car a month ago as they cannot take any responsibility. No refund nothing. Just terrible service. I actually regret going to this place again. PS they made it so painful that Mohammed said he would call me when vehicle was ready on 16th December holiday. I called at 12h15 just to find out being a public holiday what time they close - he said they closing in 15 min ?? When I asked whether vehicle ready and why I didn't get a call to collect vehicle - he's response - "we waiting for you to collect vehicle" Ownership, responsibility, expertise and professionalism do not exist in this branch!! I would not recommend anyone to waste their money and time here!! </p>

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