JR
Jessica R

1 reviews | Active since Nov 2015

17 Jul 2017, 10:35

Terribly Bad service

<p>I booked my car in for a wheel alignment, balancing and rotation at Supa Quick Bryanston. I was served by Deon Mans.</p> <p> </p> <p>Shortly after leaving my car there I received a call from Deon, where he rambled on about what else is wrong with the car. My father does the services and repairs on my car, so I asked Deon to hold off while I confirmed with my father, as I had no clue what he was talking about. One of the supposed things needing done was brakes for which he quoted R1800. WHen I said I would check with my father the price immediately changed to R1400.</p> <p>My dad then phoned Deon and said he shouldn't do anything else except what was asked. </p> <p>When I picked my car up Deon wasn't around. On the drive home I could already feel that it seemed as if it was still out of alignment or not balanced. My father suggested I dont drive for the week and take it to him that weekend for a service. So I took my car for a service on the 15th July and took my car to Tiger wheel and Tyre in Springs. They did a full inspection and stated that it was clear that nothing was done. They had to re-balance and align the tyres and quite importantly my front left shock was loose.</p> <p>I had to pay another R480 for the same service. This is rediculous and unacceptable. Places like this try to take advantage of consumers, when they think that we know nothing about cars. I WILL be taking this to the National Consumer Commission and lodging a complaint and will be sure to get my money back.</p> <p> </p> <p> </p>

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