Supa Quick Weirda Park Shock Customer Service

Supa Quick Weirda Park

> I brought my vehicle in for shock replacement and subsequently noticed a squeaking noise whenever I drove over speed bumps. After contacting the branch, I was advised to bring the vehicle back for inspection. While I acknowledge that I only returned several months later, that does not justify the manner in which I was spoken to. > > When I asked if the vehicle could be checked, I was met with the response: *"Listen here, I pay rent for my lifts and you must understand that it's going to cost you to put the car on a lift."* > > At no stage did I refuse to pay for an inspection if the issue was unrelated to the original work. The assumption, attitude, and tone were both unprofessional and disrespectful. I came to your business seeking assistance, not a lecture on overhead costs or an explanation of how a workshop operates. > > What was most disappointing was not the prospect of being charged, but the complete lack of customer service and basic courtesy. Customers deserve to be treated with respect, regardless of whether a repair is covered by warranty or not. > > As a result, I chose to leave and took my vehicle to Rob's Tyres in Centurion, where I received immediate assistance and was treated with professionalism. > > Based on this experience, I will not be returning to your branch, nor will I be recommending it to others. The quality of customer service I received fell far below what I would expect from a reputable business.