Supa quick vereeniging extra costs after repairs

I am writing to express my dissatisfaction with the recent service I received at your branch.

I brought my vehicle in because of a noise coming from the front driver-side wheel. After inspection, I was advised that the front wheel bearing was faulty and needed replacement. I accepted the quote and had the bearing replaced.

However, only a week later, the same noise returned, and I was then informed that the wheel hub was also faulty and needed to be replaced. At no point during the initial assessment or quote was I advised that the hub might also be an issue. As a result, the new bearing has failed, and I am now expected to pay additional labour and parts costs for the hub replacement.

This situation is extremely unacceptable, as the original diagnosis was incomplete and has caused unnecessary expense and inconvenience. I request that Supa Quick take responsibility for the misdiagnosis and cover the cost of the additional repairs and labour.

I look forward to your prompt response and resolution of this matter.