supa quick no professional competent staff

i took my vehicle down to supa quick sprigfield for some exhaust repairs.the store manager quoted the job ,i drop vehicle of at 11am .i get a call from supa quick at 3:30pm that they are unable to obtain spares ,and if i could get the spares for the work to be done .the quote included spares ,all of a sudden i got to go and buy spares as they are unable to obtain them .the store manager advised \i would never have taken the job on