Supa quick Musgrave - Disappointed customer

On Sunday, November 10th, I visited your Musgrave Branch to have two of my tires replaced. Unfortunately, the staff failed to place spacers on the car lift, which resulted in damage to the side skirts of my car. At the time, I was reassured by the staff that I only needed to provide a quotation, and the matter would be resolved. However, when I called on Friday, November 15th, to share the quotation, I was met with surprise by the manager, who was apparently unaware of the incident. Since then, I have experienced a one-sided engagement, requiring me to repeatedly follow up without receiving proactive communication. Attached, please find my call logs demonstrating my efforts to resolve this issue. To date, I have yet to receive any meaningful updates or a single call from their team. Yesterday, I received a WhatsApp message requesting that I bring the car in for inspection. I find this request unreasonable and disappointing, considering the lack of initiative shown thus far.