1 reviews | Active since May 2017

09 May 2017, 16:29

I need to pay for parts damaged by Supa Quick

<p>On Tuesday 02/05/2017 I took my car ( a 2013 Nissan Micra) to Supa Quick to have the front left wheel bearing replaced. </p> <p> </p> <p>On Friday I received a call from Kendrick the Manager stating that the CV joint also had to be replaced since, and I quote "it was seized into the hub and I had to break it out". I collected the car and while driving home I noticed that the ABS light was not going off and that the car was not braking like it used to so the next day I took the car back informing Kendrick about this. After assessment Kendrick told me that, and I quote "the new CV joint does not have the sensor to make the ABS light go off" and that I need to contact the agent to get the right parts since Supa Quick uses aftermarket parts - very nice how he makes this my problem.</p> <p> </p> <p>On Monday I took the car to Nissan for a proper assessment and quote after which it was confirmed that the wheel bearing that was installed by Supa Quick is the wrong one and thus is pressing against the ABS sensor damaging it. They also confirmed that it is not necessary to remove the CV joint in order to replace the wheel bearing and that it is impossible for the CV joint to be seized into the hub. The new CV joint installed by Supa Quick is also not the correct one for my car.</p> <p> </p> <p>I was without a car for 4 days and this is the state in which my car is returned to me!</p> <p> </p> <p>I have now been quoted an amount of R7810 to replace the ABS sensor, CV joint and wheel bearing - 2 out of 3 parts which were functioning 100% prior to to the car being taken to Supa Quick.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

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