Dissatisfied

I took my car to Super Quick Southgate in December for wheel alignment. Firstly when someone comes in the receptionist need to ensure that they need to do the right thing and partly it was my fault as well and should have advised her that I had Tie Rod ends changed to my car. The alignment was done but when I left my car did'nt feel right. I then called the manager and he advised that I bring the back and it can be sorted which I then did after Christmas. While driving my car since then still does not feel right. The reason for me only sending this now is that I am so tired of having to take my car back now for the second time. Why can a person's car not be fixed same time with no issues.