Car licence renewal - no service & money gone.

Submitted documents & paid via Whatsapp on 11 September. Promised turnaround is 5 - 10 business days.

However, it is now 7 October and no-one can tell me where the licence is. Supa Quick cannot give me any answers - they're shifting the blame to Disky & says Disky is not responding to them to let them know where the licence is. Disky's phone number is not answered.

The Whatsapp chatbot says the licence has been delivered, but Supa Quick doesn't have it.

The licence has now expired at beginning October and I cannot get any information out of anyone. It seems I'll have to pay for a duplicate licence (that is if they even paid for the licence in the first instance - no way to tell).

Please stay away from this service. Supa Quick is dragging its name through the mud in associating with Disky.