Alignment and balancing corrections
Absolutely disgusted at the terrible service, i took my Audi RS3 to these people to straighten my alignment and they completely messed it up. It was at the point where in order for my car to drive in a straight line the steering wheel had to be turned right, I returned 3 times and each time they made an adjustment to try and sort the issue out, which on my third arrival the same afternoon they tell me sorry they’re closed for the long weekend and i must return on Tuesday. Over the long weekend i took my car to Audi in menlyn and upon assessing the car and report FROM SUPA QUICK, they told me my rear TOE on both wheels were maxed out and my alignment was completely off, so I returned to SUPA QUICK on Tuesday to claim a refund on ONLY ALIGNMENT BECAUSE I DID BOTH BALANCING AND ALIGNMENT with SUPA QUICK for the staff to tell me no what if i hit a pothole on the way to audi etc. he refused to just give me my money back for a job that he didn’t do correctly, even after telling him that it is even incorrect on the report, the specs they used were completely wrong. I’m more than upset at the absolutely terrible people that work there now. I just want my refund because all in all it costed me a total of R590 at SUPA QUICK for only alignment and balancing. These people are ******* and will find any excuse not to pay back money owed, i mean the more I explained to him that when i left his shop my alignment was already messed up the more he insisted that i hit a pothole with my sports car!! Absolutely appalling to say the least of anyone can help me resolve this matter please contact me.
