1 reviews | Active since Jun 2012
Faulty Roof, Bad Service and Communication
This issue started back in 2014.Our roof was installed,and ever since then we've been having endless issue. NO ONE can tell me in detail what the problem is.And we still having issues, the roof is still leaking, and its starting to damage my cupboard and walls.I have stared a paper trail this year and I have asked them on the 25th Feb to go and see what the issue is and give me feedback, they've been at the house this week, but to date no one has given me any feedback. And the rood is still leaking, BIG surprise. The last communication I've received was on the 11th Feb. So in a nutshell, my roof has been leaking since 2014, I've paid R40000.00 for it, no one is getting back to me with a solution or a reason as to what the issue is. I have the email trail should anyone want to see it as evidence,i have also taken pictures of the roof leaking. I insist on a refund, because I will have to get someone else to fix the roof. I will never use Sunteck again, nor will i recommend them to anyone.. They have a bad attitude towards faulty roofs and paying customers..
Sunteck responded to our request. They came out to look at the issues.
After the heavy rain, we had another leek, however Edward phoned us and will come out to fix the leek.
Edward has been accomodating and he will stay in contact should we have any further issues.
Thank you Edward for you help and assistance.
Sunteck responded to our request. They came out to look at the issues.
After the heavy rain, we had another leek, however Edward phoned us and will come out to fix the leek.
Edward has been accomodating and he will stay in contact should we have any further issues.
Thank you Edward for you help and assistance.