Very long repair time under warranty.

Our brand new Sunsynk inverter stopped working after about 2 months for no particular reason. This occurred on 8 December and we were informed they can only assist with repair in January. When booked it in for repair in January they told us it would take 3 to 4 weeks. When we followed up after 4 weeks however, we were told they are unable to make any commitment as to when it will be repaired.

We went with Sunsynk because we were under the false impression that it was a good product, however, they clearly only interested in taking your money with no interest in after sales service.