Very disappointed Sunsynk Customer.

Very poor after sales service front Sunsynk. The communication board on the Sunsynk Inverter has been damaged well over 3 months. We need a replacement board for which we are unable to get assistance with. We tried the first agent who we bought from Herod with no luck. Then we tried asking Arb the the new agents to help with no luck. We were then asked to cut capicator c9 which is where we are now. We are just looking at that option.