AVdB
Amandus Van den Berg

1 reviews | Active since Feb 2025

24 Feb 2025, 12:11

Sunsynk poor after sales service

Exceptionally poor service and turn around time on repairs. Unit booked in for minor repair (issue with Comm portal) on 29 January. 5 power outages later and still no view on when the repairs will be completed. For the amount of money you spend on a solar installation you would expect much much better after sales service. This is not a small investment.

0
Replies (1)
Sunsynk
Sunsynk's reply24 Feb 2025, 15:33
Official
Dear Amandus, 

I have reached out to you via email.
Kind regards, 
Nicole