No repair feedback in 6 weeks

I am reaching out for some assistance regarding a Sunsynk inverter I had installed in my house. Initially, everything was running smoothly for about two weeks, but then the inverter became faulty and was taken in for repair.

It's now been six weeks, and I have received little to no communication about the status of my inverter. I am growing increasingly concerned and would greatly appreciate any help or updates you can provide about the situation.

Thank you in advance for your attention to this matter. I look forward to your prompt response.