Sunshine Cash & Carry Westgate
Unclaimed Business
|1.2|5 Reviews (last 12 months)|This business does not respond to reviews
Sunshine Cash & Carry Westgate
Unclaimed Business
|1.2
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-67Unlikely
NPS Score
-67
Recommended: Unlikely
Review Distribution
1.2|5 Reviews
Oct '25 - Sep '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Milecent M
1 reviews | Active since Jun 2024
18 Mar 2026, 13:58
Im not happy how the cashiers interact with customers
Im not happy how the cashiers interact with customers. 1 she couldn't help me pack my items n lastly she was talking while assisting me on the other hand. She left me with a pile of work i had to do everything for my self It was on till 25
Helpful (0)
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Milecent M
1 reviews | Active since Jun 2024
18 Mar 2026, 13:58
Im not happy how the cashiers interact with customers
Im not happy how the cashiers interact with customers. 1 she couldn't help me pack my items n lastly she was talking while assisting me on the other hand. She left me with a pile of work i had to do everything for my self It was on till 25
0
Replies (0)kM
kabelo M
1 reviews | Active since Aug 2013
6 Mar 2026, 09:28
R7,000 Spent on Groceries – Rotten Potatoes and Poor Quality Wors
I recently spent approximately R7,000 on groceries at Sunshine Supermarket in Westgate, expecting fresh and good-quality products. Unfortunately, the experience has been extremely disappointing. When I got home and opened the bag of potatoes, I discovered that the entire bag was rotten and completely unusable. This is unacceptable, especially for basic grocery items that customers rely on. In addition, the wors I purchased was of very poor quality. It does not taste fresh and shrinks excessively when cooked, which raises serious concerns about the quality of the meat being sold. What makes this even more frustrating is that this is not the first time I have experienced poor product quality from this store. As a loyal customer who spends a significant amount of money there, I expect proper quality control and products that are fit for consumption. I live 20–30 minutes away from the store, and it is unreasonable to expect customers to spend additional time and fuel returning items that should never have been sold in that condition in the first place. I have the affected items and proof of purchase available if required. I hope management takes this complaint seriously and addresses the quality control issues at this store. Customers should receive the quality they pay for, especially when spending thousands of rands on groceries.
Helpful (0)
|Replies (0)kM
kabelo M
1 reviews | Active since Aug 2013
6 Mar 2026, 09:28
R7,000 Spent on Groceries – Rotten Potatoes and Poor Quality Wors
I recently spent approximately R7,000 on groceries at Sunshine Supermarket in Westgate, expecting fresh and good-quality products. Unfortunately, the experience has been extremely disappointing. When I got home and opened the bag of potatoes, I discovered that the entire bag was rotten and completely unusable. This is unacceptable, especially for basic grocery items that customers rely on. In addition, the wors I purchased was of very poor quality. It does not taste fresh and shrinks excessively when cooked, which raises serious concerns about the quality of the meat being sold. What makes this even more frustrating is that this is not the first time I have experienced poor product quality from this store. As a loyal customer who spends a significant amount of money there, I expect proper quality control and products that are fit for consumption. I live 20–30 minutes away from the store, and it is unreasonable to expect customers to spend additional time and fuel returning items that should never have been sold in that condition in the first place. I have the affected items and proof of purchase available if required. I hope management takes this complaint seriously and addresses the quality control issues at this store. Customers should receive the quality they pay for, especially when spending thousands of rands on groceries.
0
Replies (0)IW
Ian W
1 reviews | Active since Oct 2025
19 Jan 2026, 13:10
Such Poor Service
What can one say - online shopping is supposed to be easy but I have had such a bad experience. I ordered tin dog food on the 8 January 2026 - paid got confirmation. Waiting waiting - no delivery - contact them via email as no telephone numbers work, there online help chat is does not work at all. I received an email Thursday last week to say my delivery is on the way - is the delivery person walking to me cos 4 days later still nothing. Emailed again - no response :-)
Helpful (0)
|Replies (0)IW
Ian W
1 reviews | Active since Oct 2025
19 Jan 2026, 13:10
Such Poor Service
What can one say - online shopping is supposed to be easy but I have had such a bad experience. I ordered tin dog food on the 8 January 2026 - paid got confirmation. Waiting waiting - no delivery - contact them via email as no telephone numbers work, there online help chat is does not work at all. I received an email Thursday last week to say my delivery is on the way - is the delivery person walking to me cos 4 days later still nothing. Emailed again - no response :-)
0
Replies (0)mM
mpummy M
1 reviews | Active since Feb 2012
15 Dec 2025, 18:45
Rotten cake...
Sunshine cash n carry next to Shell Garage Bought a carrot cake written it was pack today on the 15th Dec 2025, then when I reach home trying to slice it...it so old with white thing like mole Am disappointed with your lies
Helpful (0)
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mpummy M
1 reviews | Active since Feb 2012
15 Dec 2025, 18:45
Rotten cake...
Sunshine cash n carry next to Shell Garage Bought a carrot cake written it was pack today on the 15th Dec 2025, then when I reach home trying to slice it...it so old with white thing like mole Am disappointed with your lies
0
Replies (0)SS
Sivuyisiwe S
1 reviews | Active since Nov 2019
8 Oct 2025, 10:33
Zero customers
This store has ZERO customer service,it’s a cash and carry yet you can’t no one assistance with heavy duty items even the cashiers are always gossiping! I will never shop here again I will go where my money is valued not where it’s like I’m given a favour You should hire the car guards instead atleast they are helpful and friendly towards customers
Helpful (0)
|Replies (0)SS
Sivuyisiwe S
1 reviews | Active since Nov 2019
8 Oct 2025, 10:33
Zero customers
This store has ZERO customer service,it’s a cash and carry yet you can’t no one assistance with heavy duty items even the cashiers are always gossiping! I will never shop here again I will go where my money is valued not where it’s like I’m given a favour You should hire the car guards instead atleast they are helpful and friendly towards customers
0
Replies (0)