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petrus.wiese petrus.wiese

1 reviews | Active since Jun 2017

14 Dec 2017, 15:23

Sunrose Online Sends Broken Equipment To Customers

In Early 2016 I bought an IM50 Ice Maker from Sunrose Online, when I received it I contacted Zaheer and he promised he will have it exchanged. From there on all of my calls was dropped in my ear and NONE of my e-mails have been responded to.

I even tried to get a spare PC Board ordered for the Ice Machine which I was willing to pay for upfront, still no response.

Almost 2 years later and I am still sitting with a R12 000.00 "paper weight"...

Do yourself a favor and stay clear of this company, they can't be trusted, their equipment doesn't work and there is NO customer service.....

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Replies (1)
Sunrose Online (PTY) Ltd
Sunrose Online (PTY) Ltd's reply10 Apr 2018, 11:26
Official

Good Day Petrus,

Please contact me (Isaac) on +***8 if the matter has not been resolved as yet, or email me on ***

Thank You

Isaac Morton - PR Manager