SUNROSE BAD SERVICE

I bought a candy floss machine on the 30.09.2015 as I started up my own kiddies party business, the machine was used twice only and I then sold the business on the 1 Feb , the machine was used by the new owner once and the second time it did not come on, it is still under warranty as the warranty is 6 months , the machine was booked in for repairs with the seller on the 13 Feb and it was mentioned that the motor has been blown, the machine was repaired and collected on the 29th Feb, to which the machine has a dent and the drum is the incorrect size , the owner is rude when on the phone with him and refuses to take responsibility <br> <br> Attached is the receipt, <br> 1 st is in oct - no dent <br> 2nd pic is in dec - no dent <br> 3rd pic - returned from supplier with a dent that is old as the paint is off and the machine rusted.<br> <br> We have requested for a refund or alternately to have a voucher as I don't want this machine , please could you asssit me with this as the supplier refuses to acknowledge that I am a customer and I have a right to good service more over I need to have a machine in good working order , below is the terms and conditions of the warranty which I took off the website <br>