TM
Timothy M

1 reviews | Active since Nov 2022

17 Nov 2022, 10:42

******** for sure!

I am an architect, Interior designer and restaurant owner. I have never in my 20 years of my professional career ever seen such poor quality equipment or received such bad service. Goods were inferior, poorly manufactured, damaged, half the equipment never arrived, equipment that arrived were missing parts , not built to standard industry heights or spec - thus not usable. Delivery was more than a week late, 35k in, three weeks down the line I'm still holding my breath waiting for them to collect the defective goods. That's not the worst of it - they have the cheek to asked me to return the goods myself? and I'm still waiting for a refund, maybe they want to sell the defective goods to someone else? and profit twice? have you ever? fortunately I managed to source similar replacements from another supplier - Cheaper and 10x the quality and condition... and they jumped through hoops to try assist with getting the goods to me before the restaurant opened a week from the date the goods from Sunrose Online arrived. Be aware and don't believe the online ratings...

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