Verbal Attack by Security Guard!

Disgusting & gross treatment I recieved from the security gaurd at Sunningdale Shopping Centre 2days ago. I wanted to use the atm at Sunningdale Shopping Centre, I asked the security guard to move the cone for me from the disabled parking bay, to which he refused as I did not have my disability signage displayed on the vehicle I was using. That was understandable. So I went to park near the AtM, by the truck docking area. He told me I had to move as I am not allowed to park there. I moved from there and parked near the exit of the main gate. I got out and used the atm and as I turned around at the atm, he was behind me, screamimg SWEARING and violently pointing his fingers in my face! I was completely petrified and felt intimidated by his verbal abuse towards me. I tried to report him to the centre's manager because even though I did park in the wrong place-he should have relayed this to me in a more humane way. Not yell, and use profanities! The shopping centre manager (Alan) was very dismissive and refused to give me the security guard name so that I could report him to his company. He even went as far as to say he would of done the same thing the guard did as I was not suppose to park where I parked and leave my vehicle to use the atm. I tried to explain to him that I understand that parking there was wrong on my part, but the manner inwhich the guard spoke needs to be addressed and that I'd like an apology from the guard. Alan told me that he would not entertain me, the guard is sorry, he will not give me the guards name or security company inquestion- & that the matter is closed! I mentioned that the guard wasn't wearing a name badge which I know he should have been wearing one as he was in his work uniform and on duty. Alan then said that it was a private centre so the guard did not need to have a name bagde on. He was able to send me screenshots of where I had parked (to prove that I was in the wrong and deserved the treatment I receieved from the guard) but refused to send the footage of the guard verbally attacking me. I am utterly disgusted by the way this matter has been handled. The guard needs to be made aware that he needs to speak to customers in a professional manner, and not use profanities and ************. Next time he might lay his hands on customers that he feels are disobeying him. All because Alan is *********** at doing his job by Sweeping things such as these little incidents under the carpet but this does bigger harm in the long run. Alan has refused to give me the name of the security company the guard works for and instead has told me to find a different atm to use in future.

I hope that higher management of Sunningdale Shopping Centre is aware of how customers are treated on these premises. Absolute disregard for customers safety especially by someone who is placed there for customers to feel safe! Shocking feedback from a manager with questionable work ethic!