Bad service

On the 04th of December 2019 I was involved in a car accident as a driver of my vehicle and I was transported to Robs Ferreira hospital by an ambulance. At the hospital(Robs ferreirra) as everybody knows how poor the service is, I was not reffered to an X -ray besides telling them about the pains on my ribs and fingers. I was only offered pain tablets.

Because of the unbearable pain I was experiencing, I decided to visit a doctor by the name Dr. MG Nchabeleng, at his practice by the name of Sunheranex Private Practice, pty(Ltd) practice number ***.

Nchabeleng charged me R600 for consultation and he reffered me to an X-ray at Nelmed , where I was also charged R1400. I took the results back to him and it was found that I got a fracture on my right hand finger. He put the bandages and gave me some medication for the eye. I asked him about the medical report as I wanted to claim my money and for my injuries at RAF. He said to me whenever they need that report I must go back to him and he will assist me.

Ofcourse I did went back to him and he reffered me to one of his friend whom he said is a lawyer who deals with RAF, abd he gave me his numbers and said the guy will assist me and when I met him his friend(lawyer) He told me to pay R850.00 to open the file and I told him that I'm struggling financing and it wont be easy for me to raise that kind of mine.

Some of my friends they advised me to go the RAF offices, of which I did abd I was given a form to give the doctor who attended me for my injuries that is MG Nchabeleng. He promised to fill in that form and said I must collect it by the following week. A week paased by and I went to him and he started to be aggressive and shouting at me. And said I must leave everything to his lawyer friend. I explained to him that i'm no longer doing it via his friend, The RAF officials will assist me. And Again he said he can't stop attending the patients because of a mere form which I only want to claim money. He said I must come again on Friday.

When I went there on Friday he said he said it will take him time and he took my celphone number and said I must check him on Sunday. When I tried to check him on Sunday he ignored my calls and my smses. I went to his practice again on Tuesday as to give him more time, and once again he told me come on Wednesday and the ladies from the reception they insisted that I must pay him R600. of I which I did but again my form wasn't filled and he told me to come on Monday and when I went there he said come again before Friday. So I have came to realised that I'm being taken for a ride.

I asked him why he is doing all this and he becane very angry and gave me my form unfilled and told the receptionist to give me my R600.

I really find his behaviour being so unprofessional as doctor, he suppose to treat his clients with respect. And now I have to loose my money for all the X-rays because he is refusing to fill that form. And I really find it suspicious that he can only complete the form when it comes from his friend. And his friend called me and said the doctor won't complete the form, I must pay him the money to open the file.

What I need is for him to complete the form as he is the one who treated me for my injuries and referred me to the X-ray and again he must treat his clients with respects and not to shout at them.