Great customer service

Yesterday I strolled past your store in Northgate and decided to stop and see the specials. Your employee, Thobile, greeted me with such warmth that I actually ended up buying a pair of sunglasses after only intending to “window shop”. As I tried on several pairs, we got to talking about the challenges I was facing. She used her own challenges (far worse than mine) to help comfort and encourage me . While I am quite a wimp about my condition, Thobile showed tremendous calm and courage about her situation and offered me so much love and support. I’m taking my husband back there today to get his own pair of sunglasses because I want to see her again and feel that she deserves commission from them. I have never been met with such warm, genuine customer service and such a polite and helpful disposition. Thobile lives up to the meaning of her name and gives me hope that I will be OK one day. Thank you!