JN
Jp N
1 reviews | Active since Mar 2009
04 Sept 2020, 11:50
Wrong box
On Thursday I went into the store at Walmer Park shopping centre to buy a pair of oakley Holbrook sunglasses.
The service I received was decent, but when I got home I noticed that the box the sales person Bianca gave me was for a different model of oakleys. The sunglasses however is the correct model.
I would please like the correct box with serial number, model etc for the ones I bought for future issues that might arise.
Also I was promised a copy of the invoice by Johan to be sent to my email which was never done.
Other than that it was a pleasant experience and I would buy there again.
Helpful (0)
Replies (4)0
Replies (4)
Sunglass Hut's replyOfficial
04 Sept 2020, 13:51Good Day JP
Thank you for reaching out to us.
Please provide us with contact information so that we can be in touch with you.
Regards
Customer Care Team.
Thank you for reaching out to us.
Please provide us with contact information so that we can be in touch with you.
Regards
Customer Care Team.
Best regards,
Sunglass Hut's reply04 Sept 2020, 13:51
Official
Good Day JP
Thank you for reaching out to us.
Please provide us with contact information so that we can be in touch with you.
Regards
Customer Care Team.
Thank you for reaching out to us.
Please provide us with contact information so that we can be in touch with you.
Regards
Customer Care Team.
Best regards,
JN
Jp N's updateReviewer Update
04 Sept 2020, 13:58Hi there my contact number is *** and the model I bought is the Holbrook 009102, but the box they gave me states model 009417 and my email address ***. My name is Jp van Niekerk
JN
Jp N's update04 Sept 2020, 13:58
Reviewer Update
Hi there my contact number is *** and the model I bought is the Holbrook 009102, but the box they gave me states model 009417 and my email address ***. My name is Jp van Niekerk
JN
Jp N's updateReviewer Update
07 Sept 2020, 14:39Just another example of how poor the service is at this shop.
No one from sunglasshut contacted me regarding this.
No one from sunglasshut contacted me regarding this.
JN
Jp N's update07 Sept 2020, 14:39
Reviewer Update
Just another example of how poor the service is at this shop.
No one from sunglasshut contacted me regarding this.
No one from sunglasshut contacted me regarding this.
Sunglass Hut's replyOfficial
07 Sept 2020, 14:53Good Afternoon JP
Tust you are well
The store has tried contacting you, we just spoke to John and he said that the casing is ready for you, your welcome to contact him on *** as he can't seem to get hold of you.
Regards
Customer Care Team
Tust you are well
The store has tried contacting you, we just spoke to John and he said that the casing is ready for you, your welcome to contact him on *** as he can't seem to get hold of you.
Regards
Customer Care Team
Best regards,
Sunglass Hut's reply07 Sept 2020, 14:53
Official
Good Afternoon JP
Tust you are well
The store has tried contacting you, we just spoke to John and he said that the casing is ready for you, your welcome to contact him on *** as he can't seem to get hold of you.
Regards
Customer Care Team
Tust you are well
The store has tried contacting you, we just spoke to John and he said that the casing is ready for you, your welcome to contact him on *** as he can't seem to get hold of you.
Regards
Customer Care Team
Best regards,