1 reviews | Active since May 2014
Warranty claim sorted promptly
I bought a pair of Ray Ban sunglasses from Sunglass Hut approximately 9 years ago. Over the years the pressure from the *****s that keep the glasses secured to the frame made small hairline cracks in the corner of the lenses and pieces started chipping away. Since I kept my proof of purchase, I could log a warranty claim. Requel assisted promptly with arranging a courier to collect from my address for assessment. Unfortunately the warranty with Sunglass Hut already expired, but Requel contacted the supplier who honored the warranty. I was issues with a gift card to the full current retail value of my sunglasses. Thanks Sunglass Hut! I'll be spending many more hours in the sun with my new Ray Ban's.
Good day Irma,
Thank you for getting in touch. Your sunglasses is in such good a condition that together with the supplier we happy we could assist further.
Hope you enjoy further enjoyment from your sunglasses.
Thank you
Ivena Bantam
Sunlass hut
Customer Care
Good day Irma,
Thank you for getting in touch. Your sunglasses is in such good a condition that together with the supplier we happy we could assist further.
Hope you enjoy further enjoyment from your sunglasses.
Thank you
Ivena Bantam
Sunlass hut
Customer Care
