Useless after sale support

<p>bought a pair of expensive Ray Bans from sunglass hut , not even a year has gone by and the lense broke , after countless visits to different sunglass huts they can't help. you must send a email to there office for repairs and they qoute and come and collect, sounds easy enough but think again , you send multiple emails and no one gets back to you, you eventually get the forms fill them out and send the photos then you wait for about 6 months for them to get back you , but only to find out they closed the case? Send it again wait another six months and they tell you the factory discontinued the line ?, you reply and ask for feed back and they ignore your emails ! This isn't customer support, if you make a client wait so long just to receive a quote, obviously the line will be discontinued, over that why does the sales staff at the hut tell you that your glasses will be able to repaired many years after purchase? Just another lie to take your money </p>