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Hafieza A
1 reviews | Active since May 2015
17 Feb 2016, 11:34
TERRIBLE SERVICE
AFTER REPORTING MY PROBLEM HERE THEY HAVE CONTACTED ME VERY QUICKLY BUT TO DATE AFTER NUMEROUS EMAILS WHICH THEY NOW IGNORE I STILL HAVEN'T HEARD FROM THEM SERIOUSLY BAD SERVICE
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Sunglass Hut's replyOfficial
17 Feb 2016, 12:24Hello Fiez,
Thank you for your email.
We have delivered the repaired pair of sunglasses with temple replacements to you. You declined the warranty claim gift card and therefore we replaced the defective part of your sunglasses only. There is an additional gift card scheduled for delivery to you either today or tomorrow as we discussed.
Should you need further assistance please do not hesitate to contact us.
Thank you
Ivena Bantam
Sunglass hut
Customer Care Manager
***
Thank you for your email.
We have delivered the repaired pair of sunglasses with temple replacements to you. You declined the warranty claim gift card and therefore we replaced the defective part of your sunglasses only. There is an additional gift card scheduled for delivery to you either today or tomorrow as we discussed.
Should you need further assistance please do not hesitate to contact us.
Thank you
Ivena Bantam
Sunglass hut
Customer Care Manager
***
Sunglass Hut's reply17 Feb 2016, 12:24
Official
Hello Fiez,
Thank you for your email.
We have delivered the repaired pair of sunglasses with temple replacements to you. You declined the warranty claim gift card and therefore we replaced the defective part of your sunglasses only. There is an additional gift card scheduled for delivery to you either today or tomorrow as we discussed.
Should you need further assistance please do not hesitate to contact us.
Thank you
Ivena Bantam
Sunglass hut
Customer Care Manager
***
Thank you for your email.
We have delivered the repaired pair of sunglasses with temple replacements to you. You declined the warranty claim gift card and therefore we replaced the defective part of your sunglasses only. There is an additional gift card scheduled for delivery to you either today or tomorrow as we discussed.
Should you need further assistance please do not hesitate to contact us.
Thank you
Ivena Bantam
Sunglass hut
Customer Care Manager
***