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nicole M

1 reviews | Active since Nov 2014

01 Oct 2023, 13:14

Sunglasses hut and Emporio Armani

My husband bought two pairs of sunglasses at sunglass hut the second pair which was from Brand Emporio Armani suppose to be a quality pair of sunnies is defective. I have been to the Canal walk Edgar's store multiple times to have it straightened, which the consultant has been helpful however why do I have to drive up and down to repair sunglasses.I asked for an exchange I was advised I was out of the 30day period . I was then offer a R 600for the sunglasses that are valued at R2250??makes no sense at all . Why would sunglasses hut sell sunglasses that are valid at R2250 ? And only offer a 20% rebate .Technically you are selling poor quality goods to people if you are only willing to give me back R600 I'm not happy and I would like the value my husband paid for the sunglasses

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Replies (1)
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nicole M's update13 Oct 2023, 23:06
Reviewer Update
The warranty department from sunglass hut has assisted me with my purchase . I am happy that we could get this resolved. Thanks jade