EW
Emma W
1 reviews | Active since Mar 2012
06 Jan 2021, 15:51
Sunglass Hut, Rotten Tomato
Having purchased a pair of defective Ray Bans, I made contact with the Customer Care Centre during December of 2020. I provided them with all of the information they requested only to receive an email stating "case closed". No explanation or further interaction. Upon ANOTHER enquiry I was asked to provide an address for collection... No further communication and no collection. What a waste of time and money. Big rotten tomato for Sunglass Hut.
Helpful (0)
Replies (2)0
Replies (2)
Sunglass Hut's replyOfficial
06 Jan 2021, 15:56Good Afternoon Emma
We trust you are well
Sorry for the bad experience
Please provide us with your incident number so that we can try and resolve the matter.
Regards
Customer Care Team.
We trust you are well
Sorry for the bad experience
Please provide us with your incident number so that we can try and resolve the matter.
Regards
Customer Care Team.
Sunglass Hut's reply06 Jan 2021, 15:56
Official
Good Afternoon Emma
We trust you are well
Sorry for the bad experience
Please provide us with your incident number so that we can try and resolve the matter.
Regards
Customer Care Team.
We trust you are well
Sorry for the bad experience
Please provide us with your incident number so that we can try and resolve the matter.
Regards
Customer Care Team.
EW
Emma W's updateReviewer Update
06 Jan 2021, 22:48#535,073
Shame on you... I have to publicly disclose personal information, on a public platform to illicit a response from you? Sies.
Shame on you... I have to publicly disclose personal information, on a public platform to illicit a response from you? Sies.
EW
Emma W's update06 Jan 2021, 22:48
Reviewer Update
#535,073
Shame on you... I have to publicly disclose personal information, on a public platform to illicit a response from you? Sies.
Shame on you... I have to publicly disclose personal information, on a public platform to illicit a response from you? Sies.